Mobilty Equipment Design

by PaulK
(Texas)

Longevity-Inc 200DX TIG Runner
I have been researching Chinese AC/DC TIG welders for about a year, I finally decided on Longevity-Inc 200DX AC/DC Pulse unit. I wanted to upgrade a DC TIG Inverter I have been using for several years. I ordered the TIG runner System: 200DX, water cooler and cart.

The Good: Longevity-Inc offered an additional 20% off as a holiday promotion.

The Bad: They only shipped the 200DX welder, they never informed me after I paid in full, the water cooler was not available, also they substituted the water cooled torch with an air cooled torch(which arrived with the head bent, not usable).
The cart shipped on a different day and is lost in shipping, I found this out yesterday, 2 weeks after the items were paid for and I called after only receiving the welder. The water cooler they said they will ship when available ?? and they will look into the damaged torch, (I sent detailed pictures of the damage.) No communication after they charged my credit card at all!

I read a lot of posts about these internet company sales practices; no reciepts, no email confirmation of order etc.. All 100% true with Longevity-Inc. I went with Longevity-Inc after reading (on their website) they will be selling their products through AirGas, I have been a long time customer of AirGas, I don't think AirGas will keep them as a vendor for long...

When and if Longevity-Inc corrects this order I will post a review of the welder. The old saying is ringing in my ears "You get what you pay for" I didn't even get that!